Vedika Technologies is the leading business process services provider delivering outstanding results for our clients.
Customer Experience, nowadays, is a key differentiator that defines a company’s success. With our comprehensive suite of customer experience services, we help you to enrich your customers’ experience.
Vedika Technologies process outsourcing teams are keenly adept at web-enabled processes: – Order management
– Billing query handling
– Email support
– Chat support
– Market research
– Product promotion campaigns
Our innovative advisory, global operational delivery capabilities and contact center technology help to optimize contact center operations and thereby facilitate better customer engagement.
Our multichannel Customer Interaction services helps businesses earn loyal and happy customers. Call center services at Cyfuture are an intelligent mix of integrated domain knowledge, analytics and transformational technological solutions that enable effective customer engagement and build everlasting relationships.
Across both sides of the communication channel, Cyfuture has established its credentials in handling inbound processes professionally:
In addition to the gamut of BPO call center services above, we offer end-to-end multichannel services across communication methods like voice, e-mail, chat, social media, SMS, Virtual Assistant, IVR, fax, website, mobile etc.
By adopting the Cyfuture IVY approach to increase the rate of customer acquisition and retention, our clients experience unprecedented customer base growth and capitalize on improved sales processes that enable cross-selling and up-selling to established as well as newly systematically targeted customer bases.
Our veteran customer service processes cover all facets of traditional BPO:
Customers are the reason you are in business. Once acquired, it becomes even more significant to nourish and take special care of your customers. Acquiring a new customer is always more tiring and costlier than retaining an existing one. This is why enhancing the customer experience through a progression of strategies so as to increase the engagement level and lifetime value becomes such an essential element for your business.
Cyfuture’s customer retention services optimize the tactics to involve your customers in a lasting relationship with your business. Our wide range of customer retention solutions includes up-selling, cross-selling, analytics, consulting, social media strategy, omnichannel assistance, promotion, etc.
Customer Experience, nowadays, is a key differentiator that defines a company’s success. With our comprehensive suite of customer experience services, we help you to enrich your customers’ experience.
Vedika Technologies process outsourcing teams are keenly adept at web-enabled processes: – Order management
– Billing query handling
– Email support
– Chat support
– Market research
– Product promotion campaigns
Our innovative advisory, global operational delivery capabilities and contact center technology help to optimize contact center operations and thereby facilitate better customer engagement.
Our multichannel Customer Interaction services helps businesses earn loyal and happy customers. Call center services at Cyfuture are an intelligent mix of integrated domain knowledge, analytics and transformational technological solutions that enable effective customer engagement and build everlasting relationships.
Across both sides of the communication channel, Cyfuture has established its credentials in handling inbound processes professionally:
In addition to the gamut of BPO call center services above, we offer end-to-end multichannel services across communication methods like voice, e-mail, chat, social media, SMS, Virtual Assistant, IVR, fax, website, mobile etc.
By adopting the Cyfuture IVY approach to increase the rate of customer acquisition and retention, our clients experience unprecedented customer base growth and capitalize on improved sales processes that enable cross-selling and up-selling to established as well as newly systematically targeted customer bases.
Our veteran customer service processes cover all facets of traditional BPO:
Customers are the reason you are in business. Once acquired, it becomes even more significant to nourish and take special care of your customers. Acquiring a new customer is always more tiring and costlier than retaining an existing one. This is why enhancing the customer experience through a progression of strategies so as to increase the engagement level and lifetime value becomes such an essential element for your business.
Cyfuture’s customer retention services optimize the tactics to involve your customers in a lasting relationship with your business. Our wide range of customer retention solutions includes up-selling, cross-selling, analytics, consulting, social media strategy, omnichannel assistance, promotion, etc.
Vedika Technologies offers the best Invoice processing services to clients ensuring frictionless and paperless management. Our superior solutions eradicate the need of manual and paper-based invoice processing and trim the number of touches per transaction. You won’t require to re-key the information as all the documents can be routed automatically between departments.
Whether it’s about offering an unparalleled IT support to your employees or providing uninterrupted assistance to your offshore team, Cyfuture delivers an impeccable and an ace level of help desk solutions. Businesses require a proficient team, up-to-date technology, and vast experience in the domain to provide the high end IT support to their employees. Help desk outsourcing enables a company to do all this at an affordable price range.
Cyfuture hires, trains, and retains the best professionals in the industry to bring the scalability issue of our clients to its knee. Additionally, we utilize up-to-the-minute technology to offer hassle-free and swift assistance to your employees through all the available channels. Our diligent agents ensure to record data from each conversation in order to make the process better and increase the saving for your business.
Contracts are not just the passive documents of your business. Actually, contracts are the assets using which your business trims risk, attains adherence, make better revenue, and digs out opportunities. The sophistication level may differ from contracts to contracts. Some of them might be simple while others may too complex and interlinked with other contracts. Handling such crucial documents and updating them is a professional job that every business looks to do perfectly.
Cyfuture, a renowned contractor management company, offers 360-degree assistance and vision of your contract portfolio. Clients avail contractor management services from us owing to our proficiency and dexterity in the domain.
The management of vendors (in multiple or a single location) becomes an arduous task. However, this should stop the business owners like you to expand your operations. Vendor management services are the facilities that businesses avail to improve their efficiencies and smoothen their expansion plan.
Cyfuture provides you with comprehensive end-to-end vendor management solutions right from the selection of qualified vendors in the local area while keeping a single point-of-contact
